Shipping Policy

At IfrahSouq, we are committed to delivering your orders quickly, safely, and reliably across the UAE.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery within the UAE usually takes 3–7 business days.

• Delivery times may vary depending on your location and during peak shopping seasons.

Shipping Charges

• Shipping charges are calculated at checkout based on your order and delivery location.

• Free shipping may be available on selected promotions or qualifying orders.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Delivery Information

• Please ensure your shipping address and contact details are accurate to avoid delays.

• If a delivery attempt is unsuccessful, our courier may contact you to arrange a new delivery.

Delays

While we do our best to deliver your order on time, unexpected delays due to weather, courier issues, or public holidays may occur. We appreciate your patience and understanding.

Need Help?

If you have any questions about your shipment, please contact our customer support team. We're always happy to help.